Welcome to Yellow Cabs GP. These Terms & Conditions (“Terms”) govern your use of our services, including booking a ride via our website, mobile applications, or by phone. By using our services, you agree to comply with and be bound by these Terms.
1. Service Use
Our services are intended for individuals who are at least 18 years of age. If you are booking for a minor, you must be the legal guardian and assume all responsibility.
2. Bookings & Cancellations
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Bookings can be made through our website, app, or dispatch phone line.
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Cancellations must be made at least 30 minutes before the scheduled pickup time.
- No Cancellation Fee
3. Fares and Payments
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Fares are calculated based on time and distance using regulated local taxi rates.
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We accept cash, credit/debit cards, and other digital payment options.
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In case of a dispute regarding the fare, please contact our customer service.
4. Passenger Conduct
Passengers are expected to:
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Treat drivers and vehicles with respect.
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Wear seatbelts at all times.
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Not engage in illegal, abusive, or dangerous behavior.
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Avoid smoking or consuming alcohol in the vehicle.
Failure to comply may result in refusal of service and potential legal action.
5. Driver Conduct
Our drivers are expected to:
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Be courteous, professional, and punctual.
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Maintain a clean and safe vehicle.
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Drive responsibly and follow all traffic laws.
If you encounter a problem with a driver, please report it to us immediately.
6. Liability Disclaimer
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Yellow Cabs GP is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
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We are not responsible for lost or forgotten items. Please check your belongings before exiting the vehicle.
7. Service Availability
We aim to provide reliable transportation, but service may be affected by weather, road conditions, or technical issues. We reserve the right to cancel or reschedule rides in such cases.
8. Intellectual Property
All content, trademarks, and logos on our website are the property of Yellow Cabs GP and may not be used without our written permission.
9. Governing Law
These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada. Any disputes will be resolved in local courts within Alberta.
10. Contact Us
For questions regarding these Terms, contact:
Yellow Cabs GP
Email: info@yellowcabsgp.com
Website: www.yellowcabsgp.com
Phone: (780) 539-3366